Privacy Policy

Effective Date: August 04, 2024

Artifact Stonex Private Limited (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you use our website, www.artifactstonex.com (the “Service”). By using our Service, you consent to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Data:
When you interact with our Service, we may collect personally identifiable information including:

  • Contact Information: Name, email address, phone number, shipping address.
  • Payment Details: Credit/debit card information and billing address.
  • Account Information: Username and password.

Non-Personal Data:
We also collect non-personal data such as:

  • Usage Data: IP address, browser type, pages visited, and time spent on the site.
  • Device Information: Mobile device ID, operating system, and browser type.

2. Use of Your Personal Data

We use your personal data for the following purposes:

  • Order Fulfillment: To process and manage your orders, including payment and shipping.
  • Customer Support: To respond to inquiries and provide assistance.
  • Marketing: To send promotional materials and updates about our products (you can opt-out at any time).
  • Website Improvement: To analyze usage trends and enhance the functionality of our site.

3. Sharing of Your Personal Data

We may share your information with:

  • Service Providers: Companies that help us with payment processing, shipping, and analytics.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
  • Affiliates: Our parent company or subsidiaries, under the same privacy terms.
  • Third-Party Partners: To offer products, services, or promotions.
  • Legal Requirements: When required by law or to protect our rights and interests.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to track and enhance your experience on our website:

  • Necessary Cookies: Essential for site functionality and security.
  • Cookies for Preferences: To remember your preferences and settings.
  • Analytics Cookies: To analyze site usage and improve our Service.

5. Data Security

We strive to protect your personal data using industry-standard security measures. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security but are committed to safeguarding your information.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. Usage data is retained for shorter periods, unless needed for security or legal reasons.

7. International Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. We take appropriate measures to ensure that your data is handled securely in accordance with this Privacy Policy.

8. Your Rights

  • Access and Correction: You can access, update, or correct your personal information through your account or by contacting us.
  • Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in the emails.
  • Deletion: You may request the deletion of your personal data. We may retain certain information as required by law.

9. Children's Privacy

Our Service is not directed at individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have collected such data, we will take steps to delete it.

10. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We will notify you of significant changes by email or through a notice on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: